Privacy Policy Last updated: 24/02/2024
We, referred to as "We", "Us", or "Our", are dedicated to protecting your Personal Data and safeguarding your privacy.
This Privacy Policy is designed to enlighten you on how we manage, collect, store, and utilize the information you provide while interacting with the website (the “Website”).
We pledge to adhere to the following principles:
•To maintain transparency in the collection and processing of your Personal Data:
Our foremost goal is to keep you thoroughly informed, empowering you to make well-informed decisions regarding the usage of your Personal Data on our Website or when engaging in trading with a third-party trading platform. We utilize a variety of approaches and techniques to ensure you receive relevant insights on how your Personal Data is handled, guaranteeing this information is conveyed accurately and in a timely manner.
Moreover, if it becomes necessary to provide you with specific information, we will ensure it is delivered to you at the right time and place.
We are also eager to address any inquiries you might have and to offer any clarification you need, within legal constraints. For this purpose, feel free to contact us by sending an email to the following address: support@
•To process your Personal Data strictly for the purposes outlined in this Policy:
The reasons for which we may process your Personal Data include, among others, to provide you with access to the Website andprovide you with access to third-party trading platforms (the “Services”), aiming to elevate your experience on the Website, enhance the Services (including the Website itself), safeguard Our rights and interests, conduct business and administrative activities supporting the Services offered to Website users, and/or comply with legal and/or regulatory mandates.
Furthermore, We will process Personal Data about you to better understand your individual needs and preferences.
• To dedicate substantial resources to uphold your rights regarding Personal Data:
We commit significant resources to empower you to exercise your rights as a data subject. You may contact Us at any time to review Personal Data about you, request amendments, erasure, restrict its use for specific purposes or altogether, or request its transfer to yourself or a third party. We will comply with your requests in accordance with the law.
•To protect your Personal Data:
While We cannot guarantee absolute protection of your Personal Data, We assure you that We employ and will continue to employ a comprehensive range of strategies and measures aimed at securing your Personal Data.
Our Comprehensive Privacy Policy
1. What Does It Cover?
This Policy outlines the types of Personal Data the Company collects about individuals, and how it is collected, utilized, shared with third parties, secured, processed, and more.
In this Policy, “Personal Data” refers to any information pertaining to an identified or identifiable natural person. An identifiable natural person is one who can be recognized, directly or in conjunction with additional information that We possess or have access to.
In this Policy, the “processing” of Personal Data refers to any action or series of actions performed on Personal Data, including the collection, recording, organization, structuring,storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data.
Our Services are designed for a general audience and are not specifically aimed at individuals under the age of 18. We do not intentionally gather or request information from anyone under the age of 18, nor do we knowingly permit such individuals to use our Services. If we discover that information about a child has been collected, we will take reasonable steps to promptly delete that information.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you each time you utilize the Services, engage with the service channels, and navigate the Website. At times, you will voluntarily provide Us with Personal Data, while at other times, we will obtain Personal Data about you by examining and analyzing your use of Our Services and/or Our service channels, or by receiving your data from our third-party partners.
3. No Obligation To Provide Personal Data To The Company And Its Implications
You are not required to furnish Us with any Personal Data about yourself. However, in certain situations, not providing such Personal Data will hinder Us from delivering the Services to you, limit your use of the Website, and/or result in the malfunctioning of the Services and the Website.
4. What types of Personal Data do We collect? Personal Data We collect upon each browsing onto the Website:
This information includes online activity logs, traffic details (including, without limitation, IP address, access time, access date, web and mobile pages visited, language preference, software crash reports, and browser type), as well as details regarding the device you used. Some of this information may not identify you personally, and therefore does not constitute Personal Data.
Personal Data We receive from you: any Personal Data you voluntarily provide to Us when interacting with a third-party trading platform through NovaLoom AI.
Personal Data You provide specifically for submission to third-party platforms for trading purposes: This information encompasses your full name, phone number, and email address.
5. The Objectives of Processing Personal Data and Their Legal Basis
NovaLoom AI handles your Personal Data for one or more of the purposes detailed in this section, adhering to the relevant legal framework.
NovaLoom AI will only process your Personal Data if a legitimate legal basis is present for such actions. The legal grounds for processing your Personal Data are as follows:
- You have consented to the processing of your Personal Data for specific purposes. This applies when you intentionally provide your details through the Website, allowing us to share them with a third-party trading platform.
- Processing is required for the legitimate interests pursued by NovaLoom AI or a third party. For example, this includes enhancing Our Services, or for the establishment or defense of legal claims.
- Processing is essential for compliance with a legal obligation that NovaLoom AI is bound by.
If you need further clarification on how processing your Personal Data aligns with the legitimate interests of NovaLoom AI or a third party, please don't hesitate to contact us via email at any time.
Below is a summary of the purposes for which we might process your Personal Data, along with the legal justifications for these actions:
| Purpose | Legal Basis | |
| 1 |
To share your information with third parties at your request for digital trading engagement We might gather your Personal Data to share it with third parties, should you specifically ask for this. |
You have consented to the handling of your Personal Data for specific reasons. |
| 2 |
To address your inquiries, requests, and/or complaints Handling your Personal Data is necessary to respond to your questions regarding your usage of our Services. |
This processing is essential for fulfilling the legitimate interests of the Company or a third party. |
| 3 |
To meet any legal requirements or judicial or administrative directives We handle your Personal Data to ensure adherence to our diverse legal responsibilities. | Processing is essential to fulfill a legal obligation that NovaLoom AI is bound by. |
| 4 | To enhance Our Services We may utilize your Personal Data to refine Our Services. This processing includes, among other things, any crash logs or other malfunction reports related to the Services. | Processing is crucial for the legitimate interests pursued by NovaLoom AI or by a third party. |
| 5 | To deter fraud and misuse of Our Services | Processing is crucial for the legitimate interests pursued by NovaLoom AI or by a third party. |
| 6 | To execute and sustain various activities supporting the provision of Our Services These activities encompass back-office operations, business development efforts, strategic decision-making processes, oversight frameworks, and more. |
Processing is essential to fulfill the legitimate interests of the Company or a third party. |
| 7 |
For conducting analysis, including statistical evaluations We employ a variety of analytical tools (including statistical methods) to guide our decisions on diverse matters. |
Processing is essential to fulfill the legitimate interests of the Company or a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including initiating, exercising, or defending legal claims We may handle Personal Data concerning you to secure Our interests, rights, and assets, or those of third parties, in compliance with any law, regulation, or agreement, including any of Our terms, conditions, and policies. |
Processing is essential to fulfill the legitimate interests of the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
NovaLoom AI may also disclose your Personal Data to third parties that assist us with services like storage, hosting, IP address insights, user experience analysis, and other analytical, technical, and diagnostic services.
Furthermore, you can request us to share certain Personal Data with third-party trading platforms. In these instances, we will transfer the Personal Data you provide to us to these third parties, whose use of your data will be governed by their own privacy policies. Your Personal Data may be shared with various third-party trading platforms.
NovaLoom AI may also share your Personal Data with its affiliated entities and business partners. These partners provide resources that enable NovaLoom AI to enhance and elevate the quality of services and products offered to its users.
NovaLoom AI may disclose your Personal Data to governmental, local, official, and regulatory authorities, particularly if such disclosure is necessary to safeguard our interests, rights, and assets, as well as those of third parties, including in legal claims.
Additionally, we might reveal your Personal Data to potential buyers, investors, or lenders of NovaLoom AI or any associated company within our group. This may occur during transactions such as asset sales, mergers, reorganizations, consolidations, or bankruptcy proceedings involving NovaLoom AI or any affiliated company.
7. Cookies and Third Party Services
We may utilize certain third-party services, including analytics firms or advertising companies on our website, which may also employ cookies or similar technologies. These practices and providers adhere to their own policies.
A cookie, a small text file, is placed on your device when you visit or access our website. Cookies enable us to gather information about you and your behavior to
enhance your experience, remember your preferences and settings, and tailor products and services that may capture your interest. Cookies can also be employed to gather statistics and perform analytical functions.Among the cookies we might utilize are session cookies, which are temporarily downloaded to your device and remain until you close your browser, while others are persistent cookies, which stay on your device after you stop browsing the Website and can assist the Website in recognizing you as a returning visitor.
Categories of cookies:
The cookies we might use are categorized based on their function, as follows:
| Cookie Type | Function | Further Details |
| Strictly Necessary Cookies |
These cookies are essential for enabling you to navigate the Website and utilize requested features. They facilitate the provision of content, products, and services you have requested from us. Such cookies are crucial for your device to download or stream information, allowing you to move around the Website, utilize its features, and revisit pages you've previously accessed. |
These cookies collect personal data about you, like your username and last login date, identifying you as logged into the Website. These cookies are erased once you close your web browser (session cookies). |
| Functionality Cookies | These cookies help recognize you when you revisit the Website, enabling NovaLoom AI to remember your choices and preferences. | These cookies persist even after you close your web browser and remain active until their designated expiration time. |
| Performance Cookies | These cookies gather aggregated data regarding the performance of the Website, assisting us in testing and enhancing its efficiency for a superior user experience. Additionally, they allow NovaLoom AI to perform analytical operations on the Website. |
These cookies collect anonymous information that does not pertain to an identified or identifiable individual. The validity of these cookies varies; some are removed when you close your browser, while others remain indefinitely. |
Managing and Deleting Cookies
You have the option to adjust your browser settings to block and remove some or all cookies. Refer to the links below for guidance on how to do this in several popular web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that disabling cookies or similar technologies may affect some or all functionalities of the NovaLoom AI platform, potentially hindering their intended performance.
ONLINE TRACKING NOTICE
AT PRESENT, THIS SERVICE DOES NOT ACCOMMODATE DO-NOT-TRACK SIGNALS.
8. Retention Of Your Personal Data
NovaLoom AI will maintain your Personal Data for as long as necessary to achieve the purposes outlined in this Policy, or for a longer duration if mandated by applicable laws, regulations, policies, or orders.
Your information may be shared with third-party trading platforms for a period of 12 months, with an option to extend this period for an additional 12 months upon obtaining your consent.
To prevent retaining your Personal Data longer than necessary, we regularly review our stored data to determine if any can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to countries outside your residence or to international organizations. In such cases, NovaLoom AI will implement appropriate measures to safeguard your Personal Data, ensuring enforceable rights and effective legal remedies are available for data subjects.
If you reside within the European Economic Area (EEA), please note that these protective measures will be applicable under the following conditions:
- The transfer is directed to a third country or an international organization that the EU Commission has recognized as providing an adequate level of protection for the Personal Data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is based on a legally binding and enforceable agreement between public authorities or bodies, in line with Article 46(2)(a) of the GDPR; or
- The transfer complies with standard data protection clauses approved by the EU Commission pursuant to Article 46(2)(c) of the GDPR. You can review the clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You are welcome to request details from NovaLoom AI regarding the safeguards in place to protect the Personal Data transferred to a third country or an international organization. Please send your inquiries to the following email address: support@
10. Safeguarding Your Personal Data
We implement effective technical and organizational measures to ensure a high level of security for Personal Data, considering the risks associated with processing, particularly from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for error-free performance regarding the privacy of your Personal Data, NovaLoom AI cannot guarantee it and will not be held responsible for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data, including, but not limited to, disclosure due to transmission errors, unauthorized third-party access, or other factors beyond our reasonable control.
Due to legal or other obligations beyond our control, we may be required to transfer your Personal Data to third parties,such as governmental bodies. In these situations, our ability to ensure the protection of your Personal Data is limited when it is handled by these external parties.
It's important to note that any Personal Data transmitted over the internet cannot be guaranteed complete security. Therefore, NovaLoom AI cannot promise the safety of your Personal Data during internet transmission to us.
11. Links To Websites of Third Parties
Our Website may feature links to third-party websites and applications. NovaLoom AI does not govern these sites and applications, nor their methods of collecting and processing your Personal Data. We hold no responsibility for these sites, applications, or their privacy and data protection practices. This Policy does not cover any actions conducted on such websites and/or applications.
When you visit these third-party websites and/or applications, we advise you to thoroughly examine their privacy policies before engaging with them or sharing any Personal Data.
13. Your Rights in Respect Of The Personal Data About You
In general, you possess the right to inquire if NovaLoom AI is collecting Personal Data about you, request access to such data, make corrections if necessary, and demand the deletion of data no longer needed by us. You may also limit your consent regarding specific processing of your Personal Information.
If you are an EEA resident please read this section below:
You have specific rights regarding the Personal Data about you. To exercise these rights, you can send your request to the following email address:
Right of access
You are entitled to obtain confirmation from NovaLoom AI about whether your Personal Data is being processed, and if so, gain access to the Personal Data and the following details:information: (1) the objectives behind the processing; (2) the types of Personal Data involved; (3) the recipients or categories of recipients who have received or will receive the Personal Data, particularly those in third countries beyond the European Economic Area (EEA) or international organizations; (4) if feasible, the anticipated duration for which the Personal Data will be retained, or if not feasible, the criteria for determining this duration; (5) the right to request from NovaLoom AI the correction or deletion of Personal Data or restriction of processing regarding your data, or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data was not gathered from you, any available details about its origin; (8) the presence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the suitable safeguards pertaining to the transfer.
NovaLoom AI shall supply a copy of the Personal Data undergoing processing and may impose a reasonable fee for any additional copies requested by you. If you make the request via electronic means, and unless you specify otherwise, the information will be delivered in a commonly used electronic format.
The entitlement to obtain a copy of the Personal Data should not negatively impact the rights and freedoms of others. Consequently, if the request infringes upon the rights and freedoms of others, NovaLoom AI may decline your request or comply in a limited capacity.
Right to Rectification
You are entitled to request from NovaLoom AI the correction of inaccurate Personal Data about you. Considering the purposes of the processing, you also have the right to have incomplete Personal Data completed, possibly by providing a supplementary statement.
Right to Erasure
the following conditions apply: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw your consent on which the processing is based and there is no other legal justification for the processing; (c) you object at any time, on grounds related to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by us or by a third party, and there are no overriding legitimate reasons for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal Data concerning you must be erased to comply with a legal obligation under European Union or Member State law that NovaLoom AI is subject to.
This right does not apply when processing is necessary (a) for compliance with a legal obligation that requires processing by European Union or Member State law to which NovaLoom AI is subject; or (b) for establishing, exercising, or defending legal claims.
Right of restriction of processing
You have the right to request from NovaLoom AI the restriction of processing your Personal Data if any of the following conditions are met: (a) you contest the accuracy of the Personal Data, allowing NovaLoom AI time to verify its accuracy; (b) the processing is unlawful, and you oppose erasure, preferring to restrict its use; (c) NovaLoom AI no longer requires your Personal Data for processing purposes, but you need it for legal claims; (d) if processing is necessary for the legitimate interests pursued by NovaLoom AI or a third party, unless compelling legitimate grounds for processing override your interests, rights, and freedoms, or for legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling related to such marketing.
If the processing of your Personal Data has been restricted following your request, such Personal Data shall, except for storage, only be processed with your consent or for establishing, exercising, or defending legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you've provided to NovaLoom AI, in a structured, commonly used, and machine-readable format. Additionally, you have the right to transfer this data to another entity if the processing is based on your consent or a contract you are part of, and if the processing is automated.
When you exercise your right to data portability, you can request that your Personal Data be transferred directly from NovaLoom AI to another organization, if technically feasible. This right does not compromise your or NovaLoom AI's rights concerning data deletion. Furthermore, utilizing this right should not infringe on the rights and freedoms of others.
Right to Withdraw Consent
You may withdraw your consent for us to process your Personal Data at any time. This will not affect the legality of any data processing conducted before your withdrawal.
Right to Object
You can object to the processing of your Personal Data at any time, especially if it pertains to your unique situation and when the processing is justified by NovaLoom AI's or a third party's legitimate interests. This includes any profiling based on these interests. Upon objection, we will cease processing your Personal Data unless we demonstrate compelling legitimate reasons that outweigh your interests, rights, and freedoms, or for legal claims.
Additionally, you have the right to oppose the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You are entitled to file a complaint with a supervisory authority established by a Member State to safeguard the fundamental rights and freedoms of individuals concerning the processing of Personal Data within the European Union.
Your rights concerning your Personal Data, as detailed in this section 13, may be limited by European Union or Member State laws applicable to NovaLoom AI.
We will provide you with the information requested per your rights outlined in this section 13 without unnecessary delay and within one month of receiving the request. This period may be extended by two additional months if necessary, considering the complexity and number of requests. We will notify you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 will be provided free of charge, unless stated otherwise in this section 13. Where requests are manifestlydeemed unfounded or excessive, particularly due to their repetitive nature, we may opt to either (a) impose a reasonable fee reflecting the administrative expenses involved in providing the requested information or communication, or (b) decline to fulfill the request.
NovaLoom AI might require you to furnish additional information essential for verifying your identity to address your request as per your rights outlined in this section 13, should we harbor reasonable doubts about the identity of the individual making the request.
12. Modifications to This Policy
We may occasionally update the terms of this Policy. Whenever changes are made, we will notify you by posting the revised Policy on the Website. Additionally, when significant modifications occur, we will endeavor to inform you through communication channels we deem suitably effective and by placing a notice about such changes on the Website. Unless otherwise specified, all updates will become effective upon their publication on our Website.